Order your cake!
please call us after completion of form to confirm order!
FAQS
Ordering Information
We take orders either by phone, email, or through our online form. We’d like as much lead-time as possible…but if you have a short notice order, ask us, and we’ll try to get it done for you. Please call us after you submit your order online. Thank you.
How much are your cakes?
Because all of our cakes are priced individually by the complexity of their design, we do not have a standard price list. Also
due to the care we give to each cake and the one-of-a-kind nature of each order.
How do I order a cake?
To start the order process, please fill out the order form or send us an email through the contact us tab or to cakesbydesignedibleart@hotmail.com containing all the following information:
~the date of your event
~the occasion/nature of your event (wedding, bat mitzvah, etc)
~the event location, delivery address, and delivery time
~how many people you will need to feed
~your daytime phone number
~your email address
~If you have an image of a cake that you like, please share it with us by emailing it to cakesbydesignedibleart@hotmail.com.
~2 flavors from our flavor list you would like to sample with an idea of what kind of cake design you are looking for.
We will contact you to to discuss your order and/or schedule an appointment. If you don't hear back from us, please call us (it might get a bit hectic at times).
Every cake we make is custom made to order from start to finish.
Picture Cakes
Cakes by design does have the capability of printing your pictures, corporate logos or images onto cakes, cupcakes and cookies. Displaying your corporate logo on one of our creative cake designs is a great way to brand your company. Corporations have also used picture cakes & cupcakes for new brand launches, retirement dinners, and charity events, and company anniversaries. Some examples of our corporate branded cookies are available here. Please contact us for more information.
Display Cakes / Reproductions
We can make display cakes perfect for bridal events, outdoor weddings or magazine shoots. Please NOTE: A large portion of the cost of the cake is in the time and detail involved with decorating; therefore, it does not matter whether Styrofoam or actual cake is being decorated. In addition, if you are also purchasing sheet cakes to serve your guests, it will most likely cost you more than if you just ordered a wedding cake.
Most cakes can be replicated with the understanding that there will be some small differences in design as each cake is unique.
What's your payment policy?
A 50% non-refundable deposit is required to reserve your order; the remainder is due at least two weeks prior to your event. Your order is not confirmed until we have received your signed contract and 50% non-refundable deposit.
Payment can be made by cash, check or credit card (Visa, or Mastercard, Amex and Discover). Deposits are non-refundable.
If you cancel your order, your balance payment is refundable provided that cakes by design edible art is notified at least seven (7) business days prior to the event. There is no payment refund on orders canceled within seven (7) business days of the event.
Design/Tasting appointments are held for most, but not all, cake orders.
Do you deliver?
YES: Delivery is available for all cakes and cakes that require on-site assembly.
Delivery fees are calculated by distance traveled. Our delivery range is roughly 1-2 hours from North Andover. North Andover is located in the state of Massachusetts. We proudly deliver with Paramount Delivery Service.
Longer deliveries are occasionally arranged, but must be determined on a case-by-case basis.
While it is generally not a problem for clients to transport smaller cakes, self-transporting any cake is at your own risk. Cakes by Design Edible Art does not recommend clients self-transport 3D/sculptural cakes, cakes over 2 tiers tall, or any cake more than 3 hours and is not responsible for any damage that may occur to any client-transported cake once it has left our bakery.
Do you ship your cakes?
We do not ship our cakes.